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A 29-year-old healthy man presents to the emergency department with severe anal pain and urinary retention 72 hours after hemorrhoidal banding. His temperature is 101.6°F (38.7°C), heart rate is 120 beats/min, and blood pressure is 80/50 mm Hg. His abdomen is mildly tender in the suprapubic region. Urinary catheter was placed and 750 mL of urine drained. What is the best next step in management?

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